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Mobile interactions and digital channels continue to be of the utmost importance.
By setting up internal first-party delivery systems, restaurants can save themselves from profit-eating commissions.
The Florida-based BBQ restaurant invests in store operations to heighten dining and team member experiences.
John Dillon was promoted to President of Denny's Inc. and David Schmidt is President of Keke's Breakfast Café.
The scratch-made burger kitchen announces launch of a new loyalty program, powered by Thanx, and branded app.
Shelley Harris was promoted to Restaurant Category President and William Armstrong was hired from The Wendy's Company to serve as Schlotzsky's Chief Brand Officer.
Quiznos and Taco Del Mar prefabricated restaurants transforms drive-thru experience with compact footprint and portability to drive strong unit economics for franchisees.
At- and away-from-home food market is forecast to grow 8% in 2022 as consumers eat more meals at home, according to research from IRI and NPD Group.
Mezli will be celebrating the grand opening of its fully autonomous robotic restaurant, located in the Spark Social food park in San Francisco, on August 28.
It might be time to ask.
QR codes help hotels and restaurants deliver on self-service and marketing goals.
Resilience expert Dr. Deborah Gilboa will address MURTEC Executive Summit attendees on November 2, sharing how to reduce burnout and how to turn stress into an advantage.
Franchisees and corporate users can understand and leverage sales, cash management and transaction data to make informed decisions and quickly maximize operational efficiency.
A survey conducted by DailyPay found that 85% of those who use a daily pay benefit claim that it enables them to budget and pay large monthly bills like rent, utilities and car payments.
Optimizations enhance the digital-forward customer experience, designed to deliver greater convenience, speed and accuracy today and into the future.
Takeout tech is taking off. Restaurant operators and tech vendors share what’s hot now and where the industry is headed.
On August 22, CKE fans watch Twitch and then vote for their favorite menu creation.
Seven suggestions for adding contactless tech to your hospitality business.
Identify high-value customers before they’ve spent a dime. Better yet, you may already have the solution in your existing tech stack.
Pizza Pizza partners with Captain AI to roll out live delivery tracking in restaurants across Canada.
HT caught up with Cassie Cooper to talk about the brand's 'Secret Menu' loyalty hook and upcoming tech initiatives.
Putting in new technology, including voice AI, can actually help reinforce a restaurant’s brand experience.
5% of the support center staff were cut from the payroll.
Operators have an opportunity to bring innovation and digitalization into the traditional stadium sphere to meet fans increased expectations for digitization.
Rob McColgan, current MRC CEO, will continue to lead the Modern Market and Lemonade brands. Keith Guilbault, current QDOBA CEO, will continue to lead QDOBA. Both will serve as Co-CEOs of MRC.
Fat Lip Pizza’s new 20-tap self-serve draft system is powered by iPourIt’s latest GEN 4 technology.
New payments tech is an ally to optimize the checkout experience, saving money and increasing the bottom line.
Allyson Park will oversee the company’s communications, public policy and government relations, corporate social responsibility and environmental, social and governance (ESG) teams.
HT caught up with Bob Bafundo, COO of Wings and Rings to get a progress report on the robot's impact on operations.
The secret menu is a perk reserved for its loyalty members. Plus, the fast casual restaurant adds more features to its loyalty app.
During the fiscal Q3 earnings call with analysts, Chief Strategy Officer Frank Britt revealed the "five major strategic shifts to pivot the U.S. business in a new direction.”
RTN Member Voices is a video series spotlighting innovative restaurant technologists sharing thought leadership around our industry’s most urgent challenges - and opportunities. Give RTN Member Voices 10 minutes to supercharge your tech game!
Based on success of its fall pilot with C3, TGI Fridays is expanding and adding two C3’s brands.
Industry vet Joe Guith joins Church’s Texas Chicken from Focus Brands. His priorities will be to lead insights-driven investments in technology.
RTN Member Voices is a video series spotlighting innovative restaurant technologists sharing thought leadership around our industry’s most urgent challenges — and opportunities. Give RTN Member Voices 10 minutes to supercharge your tech game!
The system enables groups– particularly tour groups – to directly book events at their favorite restaurants, banquet halls, events centers, and venues. The groundbreaking automation is the latest feature of
This whitepaper from IFBTA and Hughes details the steps you need to take now to mitigate your risks against data breaches, ransomware and malware infiltrations.
Brian Rice joins the company August 31.
Restaurants are under pressure to reduce waste and improve profit. This high-end catering company is using IoT sensors to optimize and improve.
COVID-19 forced an acceleration of technology purchases. Operational support for the hospitality industry is increasingly demanded by a tech-driven world
Only 17% of diners surveyed enjoy ordering from a QR Code, 18% from kiosks, according to the latest Near Restaurant Report. This report unveils how consumer behavior has shifted post-pandemic, and how restaurants can evolve.
Yum!’s achievements included announcing science-based targets and launching key programs targeting reductions in its restaurants and supply chain, and more.
McDonald's Canada aims to source 100% of McDonald's primary guest packaging from renewable, recycled or certified sources by the end of 2025 and is part of the McDonald's global pledge to achieve net-zero greenhouse gas emissions by 2050.
Flybuy and Future Ordering teamed up to create a frictionless pickup experience for Max Burgers, driving repeat visits and increased order volume.
90% of food businesses surveyed said reducing food waste is important for reaching their sustainability goals and 72% have set sustainability goals specific to food waste.
Fans can score free Bitcoin, Ethereum, Avalanche, Solana, or Dogecoin and use their crypto to buy real food at Chipotle.
Experienced hotel and restaurant leadership tapped to accelerate Puttshack's growth strategies across the U.S. and globally.
Travelers will be able to digitally order from 9 restaurant concepts for pick-up and gate side delivery.
MURTEC Breakthrough Awards will be presented to the Enterprise Innovator and the Customer Engagement Innovator at MURTEC Executive Summit, Nov. 2-4, in Napa, Calif.
Previously Blair Bendel held various leadership roles at Boyd Gaming Inc., most recently serving as Regional Vice President of Marketing.
P.F. Chang's To Go expands presence with first Miami-area location and fifth statewide location.
Colorado brewery and pizzeria implements patented bone-conduction technology to unlock the joy of music via vibrational dance floor installation.
Foxwoods will be using SevenRooms technology and tablets to further optimize table management at both restaurants.
In the first half of 2022, they’re also waiting longer than ever to get a reservation at restaurants, according to Yelp's research.
Wow Bao inside of Just Baked vending machines begins its roll out in hospitals, hotels, bars, schools, airports and casinos.
As drive-thru wait times increase and service seems to worsen, 70% of the respondents want technologies such as AI voice assistants, personalized menus, and smartphone apps to help alleviate the pain, according to the Presto Pulse of the Industry stu
On the heels of its tech overhaul, Uno Pizzeria and Grill is courting hoteliers to convert their restaurants to an Uno franchise.
Red Robin Gourmet Burgers names G.J. Hart as President and Chief Executive Officer, effective September 6.
Virtual food court features national and local brands available for takeout or delivery. Ordering is available via on-site digital kiosks, online at KitchenUnited.com, or through the Kitchen United MIX App.
Diversified Restaurant Group brings the new digital concept to the Nevada market.
Nala Robotics will custom design and install Pizzaiola at Slice Factory's newest locations to help fuel national expansion efforts.
When ordering online, 33% of consumers spend $50 or more per order, on average, according to Popmenu's nationwide survey.
After acquiring the robotic salad vending machine business last year, DoorDash is discontinuing Chowbotics and Sally the Robot.
Chris Bremer previously worked for TGI Friday's and Brinker International
The 10,000 employees at Hooters and Hoots' Wings are now able to complete their open enrollment through the app, eliminating the prior cumbersome process of having a manager enter each employee’s information into the system one at a time.
San Antonio native Chris Flores takes to social media to share Texas' best tacos.
Hotels often lack the ability to extract value from data in their CRM and PMS. Here’s how technology can help.
Bowlero's partnership today with App8 will offer mobile ordering and payments at Bowlero centers across the country.
Wings and Rings is the latest restaurant to partner with Miso Robotics.
With Squadle’s Remote Temperature Monitoring (RTM) System, franchisee averaged a variance of 1.52%, generating $84,726 in savings.
BurgerFi products will soon be available for delivery from more than 30 Gopuff Fresh Food Halls across the country, instantly expanding BurgerFi's national presence by leveraging Gopuff's local logistics network, teams and infrastructure.
Gas supply disruptions are dramatically impacting operations for restaurants. Here's how to avoid them.
How Yale Hospitality leaned into sustainability to reduce its environmental impact during a recent food hall remodel.
Before employing the next round of hospitality workers, restaurants need to think about how to keep their best talent engaged and motivated to retain new hires for the long term.
McDonald's Slovenia added Pudu's BellaBot robots to assist restaurant staff with the serving and delivery of food items as well as to perform other duties.
Bleisure travelers are good for business but have high digital standards.
RTN thought leaders share the technologies they recommend to reduce friction in the employee experience and increase productivity.