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02/27/2019

Cloud5 HDX Advances to HTNG TechOvation Award Semi-Finals

Michal Christine Escobar
Senior Editor (Hotels)
Michal Christine  Escobar  profile picture

Cloud5 Communications has been named a semifinalist in the HTNG TechOvation Award competition which recognizes technology innovation in the hospitality industry. After two weeks of voting, Cloud5’s Hospitality Dashboard Experience (HDX) is one of ten entries chosen to move forward to the next round of the 2019 HTNG TechOvation Award.

Contestants submitted 90-second videos to showcase their innovative solution that is new to the hospitality market. Three of the semi-finalists advanced from the videos that received the most YouTube "likes" from the public. The other seven semifinalists were determined based on votes from the 25 judges.

Cloud5’s Hospitality Dashboard Experience (HDX) is the first performance management solution that will leverage predictive monitoring and self-healing network technology to proactively manage the guest experience. HDX identifies and resolves network health issues before they impact guests across applications, including Internet, Voice, Guest Service, IOT, and more. With business intelligence and role-based views of the hotel technology ecosystem, the HDX platform boosts guest satisfaction, reduces outages & network costs by managing every aspect of the guest experience proactively.

Cloud5’s HDX is designed from the guest perspective. HDX promises hotel operations, engineering & marketing teams a guest-centric view of their network ecosystem with the opportunity to enhance the guest experience through seamless touchpoints automated by AI and machine learning.

The next round will take semi-finalist Cloud5 to New Orleans, where it will present on Wednesday, 10 April to the audience at HT-NEXT. The judges will rank the onsite presentations and narrow the ten semi-finalists down to just three finalists. Then, the audience will participate in a live voting poll to determine the 2019 TechOvation Award winner.