Author Profile

Robert Firpo-Cappiello

Editor-in-Chief

Author Profile

Robert is a multiplatform media professional with experience in print, digital, television, and live events. Prior to joining HT, Robert was the long-time editor-in-chief at Budget Travel and has held senior editorial positions at Food & Wine, Men's Journal, Natural Health, and Remedy Health Media.

BLOG POSTS BY THIS AUTHOR

Mar 2022

Mar 15

What Does Magic Mean to You?

Technology is now going well beyond “surprise and delight.” Magic is our MURTEC 2022 theme, and this issue takes a deep dive into why that is.

Robert Firpo-Cappiello

ARTICLES BY THIS AUTHOR

Aug 2022

Aug 10

“You Must Learn Before You Can Teach”

Felicia White has held various training leadership roles over the past 15 years. Now, she’s kicked off her tenure as Director of Franchise Training at Scooter’s Coffee by going “back to basics,” enrolling in the brand’s in-store training program.

Robert Firpo-Cappiello

July 2022

July 27

Trend Report: How Pay-at-the-Table Technology Can Drive Revenue

From QR codes to mobile POS, personal devices, and beyond, it’s time to bring mobility and guest empowerment to the table.

July 07

How Will the Amazon-GrubHub Deal Disrupt the Restaurant Industry?

HT, RTN, and other industry experts share a piping-hot take on the partnership that's rocking the biz.

Robert Firpo-Cappiello

July 06

Preventing Data Breaches Is More Important Than Ever

Watch our video: Cybersecurity: A 21st Century Franchise Differentiator

Robert Firpo-Cappiello